Opportunity to tender for CLA telephone advice service contracts
Tender opportunity for Civil Legal Advice (CLA) specialist telephone advice services from 1 September 2025.
Organisations are now able to submit bids to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We are seeking to award:
- Up to 4 Discrimination contracts; and
- Up to 5 Education contracts; and
- Up to 3 Housing and Debt contracts.
The procurement process opened on 29 January 2025 and is open to any interested party that can meet the minimum tender requirements.
Tender deadline
The deadline for submitting a bid is 5pm on 10 March 2025.
Where can I find out more?
There is more information about the process for submitting successful bids on our tender pages. For example:
- qualifying criteria for submitting tenders and obtaining contracts
- tender timelines
- using the eTendering system
Further information
CLA procurement process– to download guidance documents about tendering
CLA contract – to download contract documentation
eTendering system – to submit your tender
Contact https://jaggaer.my.site.com/suppliersupportrequestmessaging/s/ or telephone 0800 0698630 for technical questions about using the eTendering system