Patisserie Holdings PLC in administration: information for employees
How to apply for redundancy pay, wages owed, holiday pay and statutory notice pay.
If you’ve been dismissed
If you worked for Patisserie Holdings Plc, trading as Patisserie Valerie, Philpotts, or Druckers Vienna Patisserie, and you’ve been dismissed, you might be entitled to redundancy pay, holiday pay, wages owed and statutory notice pay from the Insolvency Service.
The amount the Insolvency Service can pay you will be subject to certain legal limits.
Who is eligible
You can to apply to the Insolvency Service for redundancy pay, wages owed, holiday pay and statutory notice pay if:
- you worked for Patisserie Holdings PLC under an employment contract
- you work in England, Scotland or Wales
If you worked in the Republic of Ireland, you will need to make your application through the Department of Employment Affairs and Social Protection.
If you worked in Northern Ireland you will need to make your application through the Department for the Economy.
How to apply
You can apply online. The case reference number you need to complete the online application is CN00063741.
There’s further information about how to apply on our factsheet.
Getting help
If you have questions about your situation or about any wages, salary, or overtime you’re owed, you can contact the administrator by:
- phone: 0121 333 1295
- email: eleanorpotter@insolhr.co.uk
If you need help completing your application, you can contact the Insolvency Service’s Redundancy Payments helpline:
Redundancy Payments
Email redundancypaymentsonline@insolvency.gov.uk
Telephone 0330 331 0020
Contact about claims for redundancy, loss of notice pay, holiday pay, arrears of wages, protective award payments and lost pension contributions.
The helpline is open Monday to Thursday 9am to 5pm, and Friday 9am to 3pm
Online Claims Service: https://www.gov.uk/claim-redundancy
When calling, please have your case reference number (CN00063741) and National Insurance number to hand.