Recall notice for Kexxtone 32.4g Continuous-Release Intraruminal Device for Cattle
All in-date batches of Kexxtone 32.4g continuous-release intraruminal device for cattle are being recalled with immediate effect.
We wish to advise you that all in-date batches of Kexxtone 32.4g continuous-release intraruminal device for cattle are being recalled with immediate effect.
This recall is going to veterinarian / pharmacy level.
The reason for the recall is due to a quality defect which has resulted in cases where cattle regurgitated the device while it still contained monensin tablets. This resulted in an increased risk of accidental exposure in non-target species (dogs) and potential lack of efficacy in cattle.
The Direct animal Healthcare Professional Communication received with the recall letter provides additional information in relation to this issue.
Please immediately perform the following actions for veterinarians:
- Quarantine any in-date units of this product which you have in your possession.
- For pharmacists only, please check your dispensing records and identify prescribers of the product and forward them a copy of the DaHPC.
- If you have supplied any other veterinarian, pharmacy, clinic or other such establishment with units of this product, please provide them with a copy of the recall letter and DaHPC, and request they quarantine and return unsold stock to you.
- Contact the wholesaler from which you purchased the stock to arrange for the return of all quarantined units. The last date that stock can be accepted back for credit is 22 Aug 2024.
Please immediately perform the following actions for wholesalers:
- Quarantine any units of this product which you have in your possession. A separate recall letter has been issued to veterinarians and pharmacists requesting them to return stock to the wholesaler from whom it was sourced. Please quarantine stock received back from your customers.
- Email Elanco customer service at CustomerService_EMEA@elancoah.com to arrange uplift of quarantined stock. The last date that stock will be accepted back for credit is four weeks from the date of this article.
- If you have supplied any in-date batches of the impacted product to any other wholesalers, please provide those wholesalers a copy of the recall letter, requesting that they quarantine and return any unsold quantities of the product to you.
Replacement stock of this product is not available to order at this time.
Should you have any queries, please contact Elanco on 01256 353131.
If you have this product on prescription, please speak to your veterinarian about returning the product.