Government response

Response to the Victims' Commissioner's Review of Complaints and Resolution for Victims of Crime

This is the government's response to the Victims' Commissioner's Review of Complaints and Resolution for Victims of Crime.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

The government is committed to ensuring that victims of crime have access to high quality support to help them to cope with and recover from the impacts of crime, and to ensure that victims and witnesses are well supported and informed throughout their time in the criminal justice system.

We committed in the updated Criminal Justice System Strategy and Action Plan, published in July 2014, to support the Victims’ Commissioner to recommend minimum standards that victims can expect whenever they complain to a criminal justice agency by December 2014; and to respond to her recommendations by February 2015.

The Victims’ Commissioner completed her Review into Complaints and Resolution for Victims of Crime in December 2014 and published it on 27 January 2015.

The government accepts or supports all of the Victims’ Commissioner’s recommendations, which will make a real difference to victims of crime.

Government response to the Victims' Commissioner's Review of Complaints and Resolution for Victims of Crime

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Government response to the Victims' Commissioner's Review of Complaints and Resolution for Victims of Crime: Welsh

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Updates to this page

Published 26 February 2015
Last updated 13 March 2015 + show all updates
  1. Welsh version of the document added

  2. First published.