News story

Fixed penalty scam email: warning for DVSA customers

The Driver and Vehicle Standards Agency (DVSA) is warning the public about scam emails claiming to be about a fixed penalty.

• From: Driver and Vehicle Standards Agency
• Published: 12 February 2016

DVSA is aware that some members of the public have had emails claiming to be from the DVSA Fixed Penalty Office. The emails contain an attachment to a ‘fixed penalty receipt’.

DVSA never sends fixed penalty notices to customers by email.

What to do if you’ve had this email

If you’ve had this email, do not:

• click on any links in it
• reply to the email or contact the senders in any way
• open any attachments that arrive with the email

If you have clicked on a link in the email, do not supply any information on the website that may open.

You should report the email to Action Fraud, the UK’s national reporting centre for fraud and internet crime.

Published 12 February 2016