About us

The Operational Delivery Profession is public face of the Civil Service, bringing vital services to millions of people around the country and abroad.


The Operational Delivery Profession is the largest of the 28 Civil Service Professions.

Our members make up over half of the Civil Service workforce, providing services to millions of citizens at home and abroad. Members of the profession are the public face of the Civil Service, and those who don’t have a role in delivering services directly to the public support those that do. Those working in operations lead skilled people who are high-performing, adaptable and take personal responsibility to deliver improved outcomes for citizens.  

We help to make the Civil Service a great place to work for everyone. To be inclusive, flexible, modern, and connected, sitting at the heart of a wider public service. 

The Operational Delivery Profession totals over 290,000 people who are spread across England, Wales, Scotland, Northern Ireland and overseas. 

The Operational Delivery Profession is committed to investing in our members.

The ODP Professional Skills Framework will help members understand how to develop and progress their skills and career as an Operational Delivery Professional. [ODP Professional Skills Framework] (https://www.odp.civilservice.gov.uk/skills-framework-new/)

Corporate information

Jobs and contracts