Social media use

What we share and how we monitor our social media channels.

This page relates to social media accounts monitored by Forest Services within the Forestry Commission. This includes the Forestry Commission on:

Forestry England and Forest Research have their own social media channels. Find out more about their channels on the Forestry England website and the Forest Research website.

How we use social media 

If you follow us on LinkedIn, Facebook, Twitter/X or YouTube, you can expect to see:

  • news and announcements
  • funding and grant updates
  • information about changes to regulations
  • advice, support, and guidance

We also share content from other organisations that we think might interest you.

Our social media accounts are monitored during office hours (Monday to Friday, 9am to 5pm) by our Digital Team. Contact them at engagement@forestrycommission.gov.uk.

Following

We follow a range of users on our channels. Being followed by us does not represent endorsement of any kind.

Replies and direct messages

We’re happy for you to direct questions, queries and comments to us via social media and we aim to respond as quickly as possible.

In some cases we may need to consult a specialist to ensure we give you the right information, which may mean we take longer to answer. We may also need to ask you to contact us by phone or email, so that we can answer your query properly.

We reserve the right not to respond to queries or comments, and in some cases we may remove comments that:

  • are offensive, indecent or include obscene material or abusive images and literature
  • includes material that can reasonably be considered as harassment of, or insulting to, other people or organisations
  • include libellous statements: in law, this means a statement that lowers the reputation of a person or organisation in the eyes of a reasonable person

Our staff on social media

Some of our staff use social media to talk about their work at the Forestry Commission. These accounts are monitored and managed by the individuals named on the account. As a result, we cannot guarantee the same levels of service on these accounts as you will receive via our corporate account.

Information shared by our staff on personal social media accounts reflects the views of the individual and may not represent the views of Forestry Commission.

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