Payment problems: enquiries
Contact HMRC if you’re having problems making a payment.
Online
Ask HMRC’s digital assistant to get help if you’re having problems paying what you owe for:
- Self Assessment
- VAT
- employer’s PAYE
- Simple Assessment
- Corporation Tax
If the digital assistant cannot help you, you can ask to transfer to a webchat with an HMRC adviser if they’re available.
The HMRC adviser will not be able to transfer you to another webchat team.
You can also find out information in either your:
Phone
Self Assessment payment
Call if you have missed your Self Assessment payment deadline.
Telephone: 0300 200 3820
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Opening times over Christmas and New Year
Phone line opening times over Christmas and New Year are:
- Wednesday 24 December: 8am to 4pm
- Thursday 25 December to Sunday 28 December: closed
- Monday 29 December and Tuesday 30 December: 8am to 6pm
- Wednesday 31 December: 8am to 4pm
- Thursday 1 January: closed
- Friday 2 January: 8am to 6pm
VAT payment
Call if you have missed your VAT payment deadline.
Telephone: 0300 200 3831
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Opening times over Christmas and New Year
Phone line opening times over Christmas and New Year are:
- Wednesday 24 December: 8am to 4pm
- Thursday 25 December to Sunday 28 December: closed
- Monday 29 December and Tuesday 30 December: 8am to 6pm
- Wednesday 31 December: 8am to 4pm
- Thursday 1 January: closed
- Friday 2 January: 8am to 6pm
Employer’s PAYE payment
Call if you have missed your employer’s PAYE payment deadline.
Telephone: 0300 200 3819
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Opening times over Christmas and New Year
Phone line opening times over Christmas and New Year are:
- Wednesday 24 December: 8am to 4pm
- Thursday 25 December to Sunday 28 December: closed
- Monday 29 December and Tuesday 30 December: 8am to 6pm
- Wednesday 31 December: 8am to 4pm
- Thursday 1 January: closed
- Friday 2 January: 8am to 6pm
Simple Assessment payment
Call if you have missed your Simple Assessment payment deadline.
Telephone: 0300 322 7835
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Opening times over Christmas and New Year
Phone line opening times over Christmas and New Year are:
- Wednesday 24 December: 8am to 4pm
- Thursday 25 December to Sunday 28 December: closed
- Monday 29 December and Tuesday 30 December: 8am to 6pm
- Wednesday 31 December: 8am to 4pm
- Thursday 1 January: closed
- Friday 2 January: 8am to 6pm
Corporation Tax payment
Call if you have missed your Corporation Tax payment deadline.
Telephone: 0300 200 3840
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Opening times over Christmas and New Year
Phone line opening times over Christmas and New Year are:
- Wednesday 24 December: 8am to 4pm
- Thursday 25 December to Sunday 28 December: closed
- Monday 29 December and Tuesday 30 December: 8am to 6pm
- Wednesday 31 December: 8am to 4pm
- Thursday 1 January: closed
- Friday 2 January: 8am to 6pm
Related content
Guidance
HMRC contacts
Updates to this page
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Phone line opening times over Christmas and New Year have been added.
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Information if you've missed your Simple Assessment payment deadline has been added.
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First published.