New Computerised Transit System
New Computerised Transit System (NCTS) Helpdesk
ncts.helpdesk@hmrc.gov.uk
Export Control System (ECS) Helpdesk
ecs.helpdesk@hmrc.gov.uk
Import Control System (ICS) Helpdesk
ics.helpdesk@hmrc.gov.uk
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
Phone
New Computerised Transit System: general enquiries
Call HMRC for help and advice about the:
- New Computerised Transit System (NCTS)
- Export Control System (ECS)
- Import Control System (ICS)
Telephone:
0300 322 7095
Opening times:
Monday to Friday: 8am to 5pm
Closed weekends and bank holidays.
New Computerised Transit System: online services
Call HMRC for advice on using the Import Control System and the New Computerised Transit System, including:
- registering
- enrolling
- logging on
Telephone:
0300 200 3701
Opening times:
Monday to Friday: 8am to 6pm
Closed weekends and bank holidays.