Self Assessment: online technical support

Online

Get help with problems signing in

Find out what to do if you’ve lost your:

• user ID
• password
• activation code

You can no longer use GOV.UK Verify to prove your identity.

You can also find out information in:

• the official HMRC app
• your personal tax account or business tax account

Phone

Call HMRC to get support with:

• problems logging on or registering for an online service
• problems submitting forms
• error messages in your online account or on HMRC forms
• downloading and using HMRC free software and tools

You can also call if you need extra support because your health condition, disability or personal circumstances make it difficult for you to use HMRC online services.

Have your HMRC Unique Taxpayer Reference (UTR) with you when you call.

Before you call, you can find out how to:

• file your Self Assessment tax return online
• use helpsheets to help you complete your Self Assessment tax return

Telephone:
0300 200 3600

Textphone:
0300 200 3603

Outside UK:
+44 161 930 8445

Opening times:

Monday to Friday: 8am to 6pm

Closed on Saturdays, Sundays and bank holidays.

Find out about call charges