Self Assessment: online technical support

Online

Get help with problems signing in

Find out what to do if you’ve lost your:

  • user ID
  • password
  • activation code

You can check your tax records online, tell us about a change to your personal details and more in:

Another way to find answers to your questions is to chat with HMRC online.

Phone

Call HMRC to get support with:

  • problems logging on or registering for an online service
  • problems submitting forms
  • error messages in your online account or on HMRC forms
  • downloading and using HMRC free software and tools

You can also call if you need extra support because your health condition, disability or personal circumstances make it difficult for you to use HMRC online services.

Find your Unique Taxpayer Reference (UTR) and have it with you when you call.

Before you call, you can find out how to:

Call waiting times vary and can be up to 45 minutes.

Telephone:
0300 200 3600

Textphone:
0300 200 3603

Outside UK:
+44 161 930 8445

Opening times:

Monday to Friday: 8am to 6pm

Closed on Saturdays, Sundays and bank holidays.

Find out about call charges

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