Tax credits: payments
Phone
Call HMRC if you’re finding it hard to repay a tax credit overpayment - you may get more time.
You’ll need your tax credit reference number.
If you have already been contacted by HMRC or a debt collection agency acting on their behalf, contact them using the details they’ve given you.
Telephone:
0345 302 1429
Opening times:
Our phone line opening hours are:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sunday and Bank Holidays.
If your call is not urgent, you can find out information in:
- the official HMRC app
- your personal tax account or business tax account using HMRC online services
Post
Send a cheque and your paylip to this address if you cannot make a payment any other way.
You do not need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.
HMRC
Direct
BX5 5BD
United Kingdom