Legal Aid Agency customer services
Online
Claim for criminal legal aid work
Use Twitter to send Legal Aid Agency general enquiries. Start your tweet with @LAAHelpTeam.
Send a direct message if you want to provide a case reference number.
Twitter opening times:
Monday to Friday, 9am to 3pm
Legal Aid Agency general enquiries
contactcivil@justice.gov.uk
Phone
Legal Aid Agency general enquiries, including queries about criminal applications and criminal billing.
Telephone:
0300 200 2020
Opening times:
Monday to Friday, 9am to 5pm
Post
Use this address to send Legal Aid Agency general enquiries.
Do not send enquiries about criminal applications or criminal billing by post. Phone or email instead.
Legal Aid Agency
Unit B8
Berkley Way
Viking Business Park
Jarrow
South Tyneside
NE31 1SF
United Kingdom