Accessible documents policy
This accessibility statement applies to documents published by the Prison Service Pay Review Body.
Using our documents
The Prison Service Pay Review Body publishes documents in a range of formats, including: PDF, Word, Excel and other types of documents.
We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:
- provide a plain text webpage (‘HTML’) option where possible
- tag headings and other parts of the document properly, so screen readers can understand the page structure
- make sure we include alternative text alongside non-decorative images, so people who can’t see them can understand what they’re there for
- avoid using tables, except when we’re presenting data
- write in plain English whenever possible
How accessible our documents are
New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible. However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them:
- are photocopies or in a print format and aren’t marked up in a way that allows screen reader users to understand them
- aren’t tagged up properly - for example, they don’t contain proper headings
We don’t currently have plans to make these documents accessible, but if you need to access information in them, you can contact us and ask for an alternative format.
What to do if you can’t use one of our documents
If you need a document we’ve published in a different format, please contact us:
General enquiries
Prison Service Pay Review Body
1st Floor, 10 Victoria Street
London
SW1H 0NB
Email PSPRB@businessandtrade.gov.uk
As part of providing documents in another way, we will need to send you messages or documents. Tell us how you want us to send messages and documents to you. Tell us if you need them in a different format, for example large print or audio recording.
Reporting accessibility problems with one of our documents
We’re always looking to improve the accessibility of our documents. If you find any problems that aren’t listed on this page or you think we’re not meeting accessibility requirements, please contact us:
General enquiries
Prison Service Pay Review Body
1st Floor, 10 Victoria Street
London
SW1H 0NB
Email PSPRB@businessandtrade.gov.uk
Enforcement procedure
The Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
In Northern Ireland, the Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland.
Technical information about the accessibility of our documents
The Prison Service Pay Review Body is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The documents the Prison Service Pay Review Body publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
Some of our documents are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 2.4.6 of the Web Content Accessibility Guidelines version 2.1 AA.
We plan to tag and use accessible headings and structures in all documents published after 23 September 2018 by September 2020.
When we publish new documents we’ll make sure our use of tagging, headings and content structures meets accessibility standards.
Some of our documents include diagrams and other visual elements presented without a text alternative. This means that they do not meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.
We plan to add text alternatives to visual elements in all documents produced after 23 September 2018, that fail to meet the accessibility guidelines, by September 2020. When we publish new documents we’ll make sure our use of diagrams and other visual elements meet accessibility standards.
Content that’s not within the scope of the accessibility regulations
Some of our documents were produced in a print format before 23 September 2018. This type of document cannot be read by screen readers and other forms of assistive technology, so it fails to meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.
Some of our documents produced before 23 September 2018 are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 2.4.6 of the Web Content Accessibility Guidelines version 2.1 AA.
Some of our documents produced before 23 September 2018 are essential to providing our services. For example, we may still have some PDFs with information on how users can access our services, and forms that are not accessible. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We don’t plan to fix:
- non-statutory guidance that doesn’t relate to the provision of a service
- consultation responses
- policy papers
- independent reports
- corporate reports
- correspondence
- research and statistics
- transparency data
- Freedom of Information releases
Any new PDFs or Word documents we publish will meet accessibility standards.
You can request details of any information excluded from the scope of the Regulations by contacting us:
General enquiries
Prison Service Pay Review Body
1st Floor, 10 Victoria Street
London
SW1H 0NB
Email PSPRB@businessandtrade.gov.uk
How we tested our documents
We last tested a sample of our documents on 12 August 2019. The test was carried out by the Office of Manpower Economics publishing team.
We tested:
- PDF, Word and Excel documents
What we’re doing to improve accessibility
We’re improving accessibility by carrying out accessibility checks on all our new documents.
We’re reviewing the accessibility of older documents that are covered by the accessibility regulations, starting with the ones which are being used the most and getting the highest number of unique page views.
We’re educating our staff to create accessible documents. We are implementing processes and requirements to ensure that all our publications must meet the accessibility requirements in WCAG 2.1. Web Content Accessibility Guidelines version 2.1 AA.CAG21/)