Personal information charter

Information on how to submit a subject access request to the SIA.

Requesting your information

You have the right to ask for all the information we have about you. This is called a ‘Subject Access Request’ in data protection legislation.

We may not be able to share some information with you, for instance:

  • information that is also about other identifiable people
  • information that might stop us preventing or detecting a crime if we were to share it

How to ask us for personal information

Please tell us:

  • what information you are asking for
  • your full name, date of birth, and contact details

If you have an SIA online account, please log in and contact us through the “Help” tab. Select “I have an enquiry” as the reason for contact and “I want to make a DPA Subject Access Request” as the category.

If you do not have an SIA online account, please use the contact us form on our website. Select “General Enquiry” as the category and “I want to make a DPA Subject Access Request” as the topic.

What will we do?

We might contact you to ask for further information to confirm your identity or to clarify the information you are asking for.

If we find that the information you have asked for is exempt under data protection legislation, we will explain this to you when we respond to your request.

For information that we can share with you, we are required to provide this to you within one calendar month from the date you requested it.

We will respond to your request by email unless you have told us you want to receive the information another way.

Your other rights

You also have the right to ask us to:

  • change information you think is wrong
  • delete information we hold about you (exercising your ‘Right to be Forgotten’)
  • limit what we use your personal data for
  • have your information moved to another provider (data portability)

You can read more about your rights in our privacy policy

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