Head of Transformation, jobshare
Hannah Payne
Biography
Hannah Payne has a shared role with Jo Fiddian as Head of Transformation at the Legal Aid Agency (LAA). Her previous roles include:
- Head of Contract Management and Assurance, LAA – 6 months cover
- Head of Service Development and Central Commissioning, LAA
- Deputy Principle Private Secretary to Lord Chancellor and Secretary of State for Justice
- Policy Manager, Criminal Legal Aid
- Resulting Lead, HMCTS
- Policy Adviser, Civil Justice Policy
Head of Transformation, jobshare
The Head of Transformation leads the transformation team, which is made up of Legal Aid Agency (LAA) staff and members of the project delivery function.
The vision of the transformation team is to lead the transformation of the LAA, through innovation, collaboration and inclusion, creating a better experience for everyone.
The team works closely with LAA Digital and teams across the LAA to implement change. This includes improvements to our digital services, as well as implementing policy changes.