Dr Karen Croxson
Biography
Karen Croxson joined the CMA in September 2023 and was appointed as its first Chief Data, Technology and Insight Officer on 2 April 2024. Karen is a member of the Senior Executive Team and oversees all the CMA’s work related to data, technology and analytics including Artificial Intelligence. This includes analysis of emerging technologies, how these shape markets, and the implications for consumers and competition, as well as the CMA’s digital transformation, harnessing data, technology and analytics to enhance the effectiveness and efficiency of the CMA’s work.
Previous experience includes:
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Deputy Chief Economist at the Financial Conduct Authority, where she headed up the regulator’s scientific research programme, founded a new function integrating economics, behavioural science, and data science, and led analysis of digital markets and AI
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strategy consultant and data science/AI leader at McKinsey & Company and QuantumBlack, advising private and public sector clients in Europe and the US across a range of sectors and topics, including strategic planning, advanced analytics/AI, and digital transformation
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board member/advisor for several non-profits and academic programmes at the intersection of economics, technology and policy
Karen is also a former Research Fellow at the University of Oxford and holds an Honorary Professorship of Economics at the University of Nottingham.
Chief Data, Technology and Insight Officer
The Chief Data, Technology and Insight Officer is responsible for:
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providing strong, visible leadership across the organisation
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overseeing the CMA’s full portfolio of work related to data, technology and analytics, including the work of its DaTA Unit, programmes on Artificial Intelligence and Online Choice Architecture, as well as the CMA’s internal technology infrastructure, systems and capabilities
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analysis of emerging technologies, how these shape markets, and the implications for competition and consumer protection
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leading the CMA’s digital transformation through technology, data and analytics