Guidance

A guide for consumers: staying safe when you bank or shop online

Information on methods used by fraudsters to target members of the public when using online financial and retail services.

Documents

A guide for consumers: staying safe when you bank or shop online (web)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

A guide for consumers: staying safe when you bank or shop online (print)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guide highlights case studies that are drawn from real crime reports made to Action Fraud from the public when using online financial and retail services.

The report contains advice and tips on how you can help protect yourself from fraud when banking or shopping online.

Updates to this page

Published 23 March 2016

Sign up for emails or print this page