A Process Evaluation of the Enhanced Through the Gate specification
This report presents the findings from a process evaluation of the transition to the Enhanced Through the Gate (ETTG) specification in England and Wales.
Applies to England and Wales
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In 2019, Her Majesty’s Prison and Probation Service invested in an improved resettlement offer for service users with the Enhanced Through the Gate (ETTG) specification. This enhanced resettlement offer includes tiered levels of support for service users, and it focuses on meeting service user needs in the areas of accommodation; employment, training and education; finance benefits and debt, and personal, relationships and community. This report summarizes the findings of a qualitative process evaluation commissioned to: describe the changes associated with the enhanced specification, explore the limitations of the service, understand what the challenges have been and what is working well, and to explore the perspectives of stakeholders on what the effectiveness of this improved service has been.
Key findings of this report include:
- Overall, interviewees felt that the enhanced specification had delivered positive change.
- The most cited change with ETTG was the increase in resources, specifically the number of staff. Interviewees generally felt that the benefits of more staff included more manageable caseloads, creating more time for multi-agency working and one-to-one time with service users. This, in turn, improved service delivery.
- TTG staff reported that some cohorts (e.g. Home Detention Curfew and other early releases, prisoners on short-term sentences) remain disadvantaged in the provision of ETTG services due to their short time in custody.