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Adjudicator’s Office performance against our service standard

How the Adjudicator's Office is performing against our customer service standard.

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How we are performing against our customer service standard.

Updates to this page

Published 31 October 2024
Last updated 4 February 2025 + show all updates
  1. Performance numbers updated to realign with the 2023 to 2024 calculation of cases resolved within 4 months. This also includes the cases resolved on the 4 month deadline date.

  2. First published.

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