Form

Apply for Future Support Offer 2024 grant funding to support people to claim Universal Credit

Guidance and form to apply for grant funding to provide telephone and digital support for people making a new Universal Credit claim.

Applies to England, Scotland and Wales

Documents

Future Support Offer 2024: grant competition specification

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Future Support Offer 2024: grant application form

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Future Support Offer 2024: grant application form

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Future Support Offer 2024: grant funding agreement

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Future Support Offer 2024: grant forecast expenditure template

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Deadline to register as an interested party

Potential applicants must now register with us as a Registered Interested Party (see the Future Support Offer 2024 Grant Competition Specification) by 11.59pm 14 July 2023.  This supersedes the previous deadline of 11.59pm 30 June 2023 for registering, set out in the Future Support Offer 2024 Grant Competition Specification.

The deadline for applications is still 11:59pm on 28 July 2023.

This is a competed grant, to award grant funding to an organisation (or organisations) to help Universal Credit claimants in England, Scotland and Wales to:

  • make a new claim for Universal Credit
  • maintain their new Universal Credit claim up until their first full correct payment

The support offer is to start on 1 April 2024 and will run for 2 years with the possibility of extending it for a further 12 months. However, funding beyond the first year is subject to the outcome at the next Spending Review. More detail can be found at section 23 of the Future Support Offer 2024 Grant Competition Specification.

It enables individuals to make a new claim to Universal Credit by providing practical support to anyone who needs it and will be delivered through digital and telephony channels, including webchat.

As a grant it must be delivered on a not-for-profit basis.

All applications must be sent to uc.futuresupport2024@dwp.gov.uk.

The deadline for applications is 11:59pm on 28 July 2023.

Updates to this page

Published 19 June 2023
Last updated 12 July 2023 + show all updates
  1. Future Support Offer 2024 Draft Grant Funding Letter inserted into the Future Support Offer 2024 Grant Funding Agreement at Annex 1.

  2. The deadline to register as an interested party as set out in the Future Support Offer 2024 Grant Competition Specification had been extended from 11:59pm on 30 June 2023 to 11.59pm 14 July.

  3. First published.

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