Ask for permission to remortgage without borrowing more
If you're staying with your current lender to remortgage without borrowing more on your Help to Buy home, you do not have to contact us or apply to remortgage.
Applies to England
Documents
Details
Before you apply
There are a number of documents you will need to provide with your application.
Check what you need to do before you apply.
Terms of use for GOV.UK
Information on using GOV.UK can be found in the GOV.UK terms and conditions.
How your data is protected
Information on how your data is protected throughout your Help to Buy: Equity Loan can be found in Homes England’s privacy notice.
How to apply
You’ll need to let us know how much you will be remortgaging. We can then talk you through the next steps to complete you application.
Phone: 0300 123 4123
Email: customerservices@myhelptobuyloan.co.uk Our Customer Service team is available Monday to Friday, 8am-8pm and Saturday, 9am-1pm (excluding UK public holidays).
Post: Help to Buy Customer Service team, PO Box 5262, Lancing, BN99 9HE
After you’ve applied
We’ll contact you with a decision by email or post within 5 working days of receiving your documents.
We’ll record the total repayment amount and your solicitor’s details.
Check the process if your application is accepted or declined.
Updates to this page
Last updated 9 August 2021 + show all updates
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Added a link to the terms and conditions for Target HCA and GOV.UK.
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First published.