Guidance

Access to Work live running memo LR22

Updated 17 December 2024

This publication has been withdrawn.

This memo is no longer current and is not being updated. It is published here for reference only.

Background

1. This memo informs you about minor amendments to the Access to Work Holistic Assessments Provider Guidance Chapter 4 (Quality) and the Access to Work Holistic Assessments Provider Guidance annexes. It also advises of the relocation of the annexes from Jaegger to GOV.UK.

2. Minor amendments have been made to Annex A to clearly indicate type of assessment (face to face or virtual) and place of assessment.

3. Annex C (Standard email format and content for acceptance and rejection of reports) is no longer used, so it will not be republished on GOV.UK.

4. Due to the removal of Annex C, reference to Annex C has been removed from Chapter 4 (Quality).

5. In Access to Work Holistic Assessments Live Running Memo 21 issued in June 2021 we advised that the Access to Work Holistic Assessments Provider Guidance annexes had been removed from GOV.UK and relocated to Jaegger in line with DWP Digital Group Communications accessibility regulations.

6. Consultation with stakeholders highlighted issues with the relocation of the annexes to Jaegger and we have negotiated with DWP Digital Group Communications to have the Access to Work Holistic Assessments Provider Guidance annexes reinstated on GOV.UK alongside the Provider Guidance.

7. The Access to Work Holistic Assessments Provider Guidance annexes will be removed from Jaegger.

Summary and action

8. Minor amendments have been made to the following Access to Work Holistic Assessments Provider Guidance annexes and Provider Guidance Chapter 4 (Quality).

Annex	Summary of amendment	Date of amendment
Annex A: needs assessment referral	Tick boxes have been inserted at the top of Annex A page 1 to clearly indicate whether the referral is for a Face to Face or Virtual holistic assessment. The sentence: ‘Please complete the details for both face to face and virtual assessments.’ has been inserted on Annex A page 1, below ‘Place of Assessment: (Full name and address including details of additional sites to be visited)’ This insertion has been made to encourage the completion of this section.	August 2021
Annex C: standard email format	Annex C is no longer used so will not be republished on GOV.UK	August 2021
Access to Work Holistic Assessments Provider Guidance Chapter 4 (Quality)	The following sentence has been deleted from the end of paragraph 4.06: ‘The standard notification stencil which will be used to inform you is Annex C.’ This deletion has been made because Annex C is no longer used.	August 2021

9. All the Access to Work Holistic Assessments Provider Guidance annexes will be removed from Jaegger and the following annexes have been relocated to GOV.UK.

• Annex A: needs assessment referral
• Annex B: needs assessment report
• Annex D: assessment contracts management information
• Annex E: standard wording for complaints

10. The annexes can now be accessed on GOV.UK in the same location as the Provider Guidance.

Further Information

All enquiries on the subject of this memo should be raised with your Performance Manager in the first instance, they will endeavour to provide you with an answer as soon as possible.

If your enquiry is of a commercial nature, please direct it to the Commercial Directorate inbox: employmentcategory.covid19@dwp.gsi.gov.uk