AtW MHSS Live Running Memo 03
Updated 17 December 2024
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To: Access to Work (AtW) Mental Health Support Service (MHSS) Providers
From: Access to Work Live Running Policy Team
Subject: Revisions to the Access to Work Mental Health Support Service Provider Guidance
Action: For information and action
Timing: Immediate
Background
This memo informs you of amendments that have been made to the Access to Work MHSS Provider Guidance (Chapter 4, Paragraph 4.41) to clarify when a disengaged Customer would be considered withdrawn from AtW MHSS within the Support Period or Sustainment Period.
Summary and action
You and your supply chain partners should familiarise yourself with these revisions as soon as possible.
Further Information
All enquiries on this memo should be raised with your Performance Manager in the first instance. They will endeavour to provide you with an answer as soon as possible.
Queries relating to the Provider Guidance should be directed to the Access to Work Provider Guidance Policy inbox: atwproviderguidance.policy@dwp.gov.uk
If your enquiry is of a commercial nature, please use the messaging facility on Jaggaer.