Guidance

List of Funeral Directors in Australia

Updated 3 February 2025

The following are links to organisations which the British High Commission and Consulates provide for the convenience of British Nationals who may require this service and assistance in Australia.

This information is provided on the understanding that we (the British High Commission and Consulates) do not assume or undertake any legal responsibility, to you, or those affected, if you choose to take this information into account when instructing a funeral director.

Further and alternatively, we cannot accept any liability to any person or company for any financial loss or damage arising from the use of this information or from any failure to give information.

Our aim is to provide our customers with as much relevant information to enable them to make better informed decisions, but our lists are not recommendations and should not be treated as such.

Our advice for the bereaved

To find out what practical support consular staff can offer you and what you need to do yourself, see our what to do if someone dies abroad page, and our guidance on bereavement following the death of a British national in Australia. In Australia, the British High Commission and Consulates are not involved in the repatriation process.

Local Funeral Directors

The Australia Funeral Directors Association (AFDA) website has a directory where you can find a funeral director by location. To make a complaint about a local funeral director, see the AFDA’s complaints process.

International Funeral Directors

Avalon International

Brooke Court,
Wilmslow,
Cheshire SK9 7ES

Tel: +44 (0)161 486 2020

Email: info@avalonrepatriation.com

Website: https://www.avalonrepatriation.co.uk and https://www.avalonfuneralplans.com

Co-operative International

221 Upper Richmond Road,
Putney,
London SW15 6SQ

Tel: +44 (0)844 600 9088

Fax: +44 (0)20 8788 2525

Email: funeralcare.worldwiderepatriation@co-operative.coop

Website: https://www.co-operative.coop/funeralcare

Kenyon Air Transportation

81 Westbourne Grove,
London W2 4UL 3

Tel: +44 (0)20 7258 1130

Fax: +44 (0)20 7243 3125

Email: katuk@dial.pipex.com

National Association of Funeral Directors

618 Warwick Road,
Solihull B91 1AA

Tel: +44 (0)121 711 1343

Fax: +44 (0)121 711 1351

Email: info@nafd.org.uk

Website: https://www.nafd.org.uk

Phoenix International

13 The Broadway,
Gunnersbury Lane,
London W3 8HR

Tel: +44 (0)20 8993 8767

Rowland Brothers International

301-305 Whitehorse Road,
Croydon CR0 2HR

Tel: +44 (0)20 8684 2324

Fax: +44 (0)20 8684 8000

Email: info@rowlandbrothersinternational.co.uk

Website: https://www.rowlandbrothersinternational.co.uk

Customer feedback

Your feedback is important to us. The Foreign, Commonwealth and Development Office is committed to providing a high-quality consular service to everyone we deal with. In order to do this, we need you to give us any comments you have about our service, to tell us when we get things wrong and when we get things right.

If you decide to use any of the service providers on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give us is helpful. You can send feedback by email to Feedback.Consular.Services@fcdo.gov.uk, including the country and name of the list in your email.