Guidance

Authorisation and consent: delivery and collection

Guidance for HM Passport Office staff on delivery and collection of passports and supporting documents.

• From: HM Passport Office
• Published: 8 January 2024

Documents

Authorisation and consent: delivery and collection (accessible)

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Authorisation and consent: delivery and collection

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Details

This guidance tells HM Passport Office staff:

• what consent is needed to post a customer’s new passport and supporting documents
• who can collect the customer’s passport and supporting documents from a public counter

Published 8 January 2024