Business notifications of unsafe and noncompliant products
Information on how businesses must notify products that pose a risk to health and safety and/or are noncompliant to the relevant authority.
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This guidance is for businesses supplying consumer and non-consumer products on the UK market and summarises the requirements to notify relevant authorities if products pose a risk to the health and safety of consumers or in the workplace and/or are found to be noncompliant with the relevant legislation.
This guidance applies to businesses supplying goods on the Great Britain and Northern Ireland markets and sits alongside PAS 7100:2022 on Supporting better product recalls.
If you require any support in completing a notification, please contact the relevant authority in the first instance. Alternatively, the UK Product Safety Contact Point can be contacted via ukproductsafetycp@businessandtrade.gov.uk to assist.
Updates to this page
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Updating guidance to provide links for new Product Safety Alerts, Reports and Recalls site
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First published.