Research and analysis

Business Support Helpline and GOV.UK: further evaluation

This research examines why many businesses call the helpline having first sought answers on GOV.UK.

• From: Department for Business and Trade and Department for Business, Energy & Industrial Strategy
• Published: 2 September 2016

Documents

Business Support Helpline and GOV.UK: further evaluation

Ref: BEIS/16/16

PDF, 573 KB, 38 pages

Details

This research provides a better understanding of why a third (31%) of users contact the Business Support Helpline after accessing GOV.UK.

Published 2 September 2016