Research and analysis

Buying and selling homes: consumer experience study

A study on the consumer experience of buying and selling homes in England and Wales.

• From: Department for Business and Trade and Department for Business, Energy & Industrial Strategy
• Published: 22 October 2017

Documents

Research on buying and selling homes

PDF, 918 KB, 75 pages

Details

This research covers the entire consumer ‘journey’ of buying and selling homes including:

• initial marketing or property search
• negotiating an offer
• all aspects of the conveyancing prior to completing the sale

Published 22 October 2017