Research and analysis

Buying and selling homes: consumer experience study

A study on the consumer experience of buying and selling homes in England and Wales.

From:
Department for Business and Trade and Department for Business, Energy & Industrial Strategy
Published
22 October 2017

Documents

Research on buying and selling homes

PDF, 918 KB, 75 pages

Details

This research covers the entire consumer ‘journey’ of buying and selling homes including:

  • initial marketing or property search
  • negotiating an offer
  • all aspects of the conveyancing prior to completing the sale

Updates to this page

Published 22 October 2017

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