Guidance

Search the register of customs agents and fast parcel operators

Find a customs agent or fast parcel operator to help you with import and export declarations.

It can be complicated to submit import and export declarations, so you may want to use a company which specialises in this area.

Find someone to help you

Businesses on these lists are not vetted, approved or recommended by HMRC. The information is provided to HMRC by the customs agents and fast parcel operators, and HMRC does not verify or guarantee how current or accurate it is.

Customs agents

Customs agents on this list provide a range of customs services on traders’ behalf.

Customs agents

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Fast parcel operators

Fast parcel operators on this list offer a range of customs services for both low and high-value parcels.

Fast parcel operators

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

The Association of International Courier and Express Services (AICES) also has a list of their members on the AICES website.

Add your business

If your business offers customs services and is not listed, email customsagentstrainingproviders@hmrc.gov.uk with:

  • the name of your business
  • your contact telephone number, email address and business website address
  • if you would like to be listed as an agent, a fast parcel operator, or both

You can also tell us if you:

  • are available to take on new clients
  • can act as a direct representative or indirect representative, or both
  • provide services for smaller traders
  • can help move goods subject to sanitary and phytosanitary checks
  • offer customs clearances using advance fixing certificates, roll on roll off port, or common transit
  • offer customs services:
    • with a duty deferment account
    • using simplified declarations
    • for shipments of personal goods
  • provide an advisory or consultancy service (for example, advice on supply chains, moving goods and trading terms)
  • offer an out of hours service (outside of usual business hours which are Monday to Friday 9am to 5pm)
  • can facilitate or assist with the movement of goods through pre-lodgement ports, using the Goods Vehicle Movement Service
  • offer services for completing entry summary declarations for goods imported into Great Britain (England, Scotland and Wales) using the Safety and Security GB (S&S GB) service
  • offer services to facilitate movements using Customs Declaration Service

Subscribe to the HMRC help and support email service to receive the latest HMRC news for customs agents and intermediaries. You will need to select ‘Customs bulletin — help and support for intermediaries’.

This is a free service. HMRC will not email you asking for payment to be added to (or to remain on) the register. If you receive a suspicious email about being on the register, you should report it to HMRC as well as emailing customsagentstrainingproviders@hmrc.gov.uk immediately.

Updates to this page

Published 14 October 2019
Last updated 6 August 2024 + show all updates
  1. The list of customs agents has been updated with 2 additions, 1 amendment and 1 removal.

  2. The list of customs agents has been updated with 2 additions and 2 amendments.

  3. The list of customs agents has been updated with 2 additions.

  4. The list of customs agents has been updated with 5 additions, 1 amendment and 1 removal. The list of fast parcel operators has been updated with 1 amendment.

  5. The list of customs agents has been updated with 1 addition and 2 amendments. The list of fast parcel operators has been updated with 1 addition.

  6. The list of customs agents has been updated with 1 addition and 2 amendments.

  7. The list of customs agents has been updated with 2 additions and 2 amendments.

  8. Information about how to subscribe for the Customs Intermediaries Bulletin has been updated.

  9. The customs agents list has also been updated with 3 additions.

  10. The list of customs agents has been updated with 2 additions and 2 amendments.

  11. The list of customs agents has been updated with 3 addition and 2 amendments.

  12. The list of customs agents has been updated with 2 additions and 2 amendments. The list of fast parcel operators has been updated with 1 addition.

  13. The list of customs agents has been updated with 2 amendments. The list of fast parcel operators has been updated with 1 amendment.

  14. The list of customs agents has been updated with 1 addition and 1 amendment. The list of fast parcel operators has been updated with 1 addition and 1 amendment.

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  19. The list of customs agents has been updated with 1 addition. The list of fast parcel operators has been updated with 1 addition.

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  61. The list of customs agents and the list of fast parcel operators have been updated. If you ask for your business to be added to the list, you can tell us if you offer services to facilitate movements using the Customs Declaration Service.

  62. The list of customs agents and the list of fast parcel operators have been updated.

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  68. Updated to include that you can also tell us if you offer services for completing entry summary declarations for goods imported into Great Britain (England, Scotland and Wales) using the Safety and Security GB (S&S GB) service.

  69. The list of customs agents and the list of fast parcel operators have been updated.

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  77. Guidance about adding your business has been updated.

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  83. The information under 'Add your business' has been updated to include additional details you can include in your email.

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  95. Information added about removing your company name or other details from the register, and on how to report a suspicious email.

  96. The list of customs agents and the list of fast parcel operators have been updated.

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  106. The section about 'add your business' has been updated with more information you can tell us about.

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  116. If you’re asking for your business to be added to a list of customs agents or fast parcel operators, you can ask to be signed up for the monthly Customs Intermediaries Bulletin at the same time.

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  126. Links to the British International Freight Association customs agent search function and the Association of International Courier and Express Services members list have been added.

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  153. The list of customs agents has been updated with details of what to you need to send to HMRC to be added to the list. There have also been 30 additions and 2 amendments.

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  185. This page has been updated with new contact details for customs agents.

  186. This page has been updated with new contact details for customs agents and parcel operators.

  187. A new customs agent has been added to the list.

  188. First published.

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