Guidance

CHIEF error codes E02400 to E02599

Look up an error code if you enter wrong information into the CHIEF database system if you’re an importer or exporter.

Documents

CHIEF error codes E02400 to E02599

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Details

Not all of the error responses currently have a solution.

You contact the CHIEF Operations Team at email: chief.operations@hmrc.gsi.gov.uk if:

  • you find an error response that does not have a solution
  • the solution needs to be clearer
  • you need information on CHIEF error code responses that have not been included on the trade version of the help text

This will help HMRC to improve the service.

All the error codes are 1 letter and 5 numbers, so if you’ve got CHIEF error message E2401 you’ll need to look at E02401.

Updates to this page

Published 6 December 2014
Last updated 1 March 2021 + show all updates
  1. Information for error code E02551 has been updated.

  2. CHIEF error code E02565 has been updated.

  3. First published.

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