Guidance

Claims management companies: Plevin guidance

Check that you understand the rules and expectations in handling cases relating to Plevin

From:
Ministry of Justice
Published
18 August 2017

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

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Plevin guidance for claims management companies

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Guidance for authorised claims management companies to make sure you understand the rules and expectations in handling cases relating to Plevin.

This document covers:

  • Clarity and transparency in marketing and communications with clients
  • Obtaining instructions and using information already held
  • Eligible Plevin cases
  • Referring complaints to the Financial Ombudsman Service

The regulator has the power to take enforcement action, including financial penalties and cancellation of authorisation against companies that don’t follow the rules.

Updates to this page

Published 18 August 2017

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