Transparency data

Clearance of passengers at the border within published standards

Information about the total number of passengers sampled and, of those, the number and the percentage cleared within service standards.

• From: Home Office and Border Force
• Published: 23 May 2013
• Last updated: 1 April 2014 — See all updates

This publication was withdrawn on 30 May 2014

Data within this document is no longer valid.

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Clearance of passengers at the border within published service standards

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Details

This page gives the total number of passengers sampled and, of those, the number and the percentage cleared within service standards.

The service standards are to clear 95 per cent of EEA passengers within 25 minutes and 95 per cent of non-EEA passengers within 45 minutes.

A recent audit of the methods used to measure waiting times found variations in the approaches being used. As a result of the recommendations made, work is under way to implement a more robust and consistent approach across all ports on entry.

The data are available in both Excel and ODS format.

Last Updated: 15 October 2013.

Published 23 May 2013
Last updated 1 April 2014 + show all updates

1. 1 April 2014

   Q2 and Q3 data added.

2. 23 May 2013

   First published.