Correspondence
CMA letter to Bank of Ireland on four breaches of the Retail Banking Order
Letter to Bank of Ireland about its non-compliance with Article 20 of the Retail Banking Market Investigation Order 2017, relating to Transaction Histories.
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The CMA wrote to Bank of Ireland regarding four breaches of Article 20 of the Order. Bank of Ireland breached the Order by failing to send 1066 customers their Transaction Histories. Bank of Ireland has taken steps to end the breaches, prevent a recurrence and to put things right for affected former customers.