Correspondence

CMA takes action against HSBC for breaching Part 2 of the Retail Banking Order

CMA finds breaches of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to put things right for customers.

• From: Competition and Markets Authority
• Published: 19 January 2023

Documents

CMA letter to HSBC about breaches of the Retail Banking Order

PDF, 165 KB, 3 pages

Details

HSBC breached Part 2 of the Retail Banking Order, set out by the Competition and Market Authority (CMA), by publishing inaccurate information, or not publishing required information, through its Open Data APIs on more than 50 occasions.

Published 19 January 2023