Guidance

CMR Bulletin 29

Updates and guidance on issues facing regulated claims management companies (CMCs).

• From: Ministry of Justice
• Published: 29 July 2016

This publication was withdrawn on 1 April 2019

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

CMR bulletin 29

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Details

Claims management regulation (CMR) business bulletin number 29 contains guidance and information about:

• Advice on consent for direct marketing.
• Compliance with the agreed new principles for Letters of Authority.
• Advice when using the Financial Ombudsman Service; and best practice when dealing with customer complaints.

Published 29 July 2016