Coal Authority customer standards
The Coal Authority's customer standards sets out the service we're committed to provide to our customers.
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The Coal Authority is constantly looking at ways to improve customer services and their customer standards sets out the level of service a customer can expect.
Updates to this page
Last updated 31 March 2023 + show all updates
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Removed service update
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Removed information relating to temporary extended response times
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Updated temporary extended response times
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First published.