Guidance

Coal Authority unacceptable behaviour policy

The Coal Authority's position on unacceptable behaviour by customers towards its staff, including how we manage unacceptable behaviour consistently and fairly.

Documents

Details

The Coal Authority sets out clearly what we consider to be unacceptable behaviour and the steps we may take to deal with such behaviour.

It applies to everyone who accesses our services.

Updates to this page

Published 22 September 2023

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