Guidance

What the Code of Practice means for residents

Published 27 July 2023

Applies to England

© Crown copyright 2023

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This publication is available at https://www.gov.uk/government/publications/code-of-practice-for-the-remediation-of-residential-buildings/what-the-code-of-practice-means-for-residents

This Code sets out expectations about how remediation projects, which aim to address fire risks in buildings, often through the removal or replacement of a buildings cladding, should take account of the needs of residents.

It applies to all remediation projects regardless of who is responsible for delivering the project or how it is being funded.

If you are a resident of a building being remediated, it doesn’t matter if you privately rent your property, are a social housing tenant, or a leaseholder. The same expectations apply.

Throughout the entire project, you should:

  • Know who is responsible for the remediation project, and the roles of the different people and organisations involved
  • Have the opportunity to meet those responsible for the project before it starts
  • Expect those responsible for the project to take reasonable steps to understand and take account of any specific needs you may have
  • Know how you can voice questions, issues, or concerns, and to have the opportunity to input into decision making where it is appropriate and possible for you to do so
  • Receive regular, clear, up-to-date communications about the project and its progress, and to be informed if things change

  • Expect steps to be taken to reduce disruption, including:

    • Being made aware of particularly noisy works in advance, and that noise is reduced where possible
    • That if your building needs to be covered, then it should be in netting. If something else is used, you should be told why and how long for
    • That where scaffolding or alternatives are required, that you should be told why, how long for and that disruption is reduced where possible
    • Making sure that you can continue to safely access and use your home and that you and your home are respected
    • Wherever possible, allowing for the continued use of shared facilities and amenities
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