Research and analysis

Collection, Debt and COVID-19 Research

Research exploring the impact of COVID-19 on businesses.

• From: HM Revenue & Customs
• Published: 24 April 2025

Documents

Collection, debt and COVID-19 research

Ref: HMRC research report: 714

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Details

HM Revenue and Customs (HMRC) commissioned independent research agency, IFF Research, to undertake qualitative research to understand the impact of COVID-19 on businesses and to assess the appropriateness of target debt management communications.

The research comprised of 90 in depth interviews with businesses.

Published 24 April 2025