October 2024 — NCTS Phase 5: contact details
Updated 5 December 2024
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On 22 January 2025 all member countries of the Common Transit Convention (CTC) will introduce the final new features of New Computerised Transit Service (NCTS) Phase 5. These are known as final state rules.
To help you prepare for the implementation of final state rules in NCTS Phase 5 on 22 January 2025, we are issuing regular updates. You can find all our transit updates on GOV.UK.
Changes to address used for the ‘Holder of the Transit Procedure’
Following the introduction of NCTS Phase 5, there is now a difference in how the trader address information is presented and processed.
The address held centrally in HMRC for traders is the address associated with the business EORI number. In NCTS Phase 5 this address:
- is the principal address for all transit-related postal correspondence issued by HMRC
- will be shown on the Transit Accompanying Document (TAD) to accompany any transit movements
What this means for traders
Traders who use different addresses or departments for handling their transit correspondence, may need to adjust their internal processes to make sure any correspondence relating to transit is forwarded to the appropriate internal department or person.
To support this, traders can voluntarily enter additional ‘contact person’ information (name, telephone number, email address) in the ‘Holder of the Transit Procedure’ section of the IE015 Transit Declaration.
If these additional details are completed, any correspondence sent to the postal address will also be sent to the email address provided.