Research and analysis

Compensation Recovery Unit customer satisfaction survey 2017

A report about the findings of the 2017 Compensation Recovery Unit customer satisfaction survey.

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Details

The 2017 Compensation Recovery Unit customer satisfaction survey asked insurance companies and compensators, injured persons’ solicitors and National Health Service Trusts about their level of satisfaction with its service.

This report sets out the findings of the survey, identifying areas of strength as well as improvements that could be made.

Updates to this page

Published 13 August 2018

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