Transparency data

Complaints about DWP: financial year 2020 to 2021

The number of complaints about the Department for Work and Pensions (DWP) from 1 April 2020 to 31 March 2021.

Applies to England, Scotland and Wales

Documents

Details

This publication records the number of complaints received:

Updates to this page

Published 24 September 2020
Last updated 3 June 2021 + show all updates
  1. Added complaints data for April 2020 to March 2021.

  2. Added complaints data for 1 April to 31 December 2020.

  3. Corrected data for DWP complaints recorded between 1 Apr 2020 to 30 Sep 2020.

  4. Added complaints recorded between 1 April 2020 and 30 September 2020 by DWP businesses and the ICE office.

  5. First published.

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