Research and analysis

Complex Cases Pilot Evaluation: A process evaluation exploring the roll out of the Complex Cases pilot in the East of England Probation Region

Complex Cases was piloted in the East of England probation region to give probation practitioners space to manage their Complex Cases.

Applies to England and Wales

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This report presents the findings from an evaluation of His Majesty’s Prison and Probation Service (HMPPS) Complex Cases pilot within the East of England Probation Region. Complex Cases have been defined as cases which meet six of eight specified criteria, which deem them complex and challenging for Probation Practitioners to manage. This process evaluation explored the views and experiences of those who have participated in the Complex Cases pilot, to identify how its development and subsequent roll out has been perceived so far, and if there is any early/indicative learning which can be identified for future scale-up of the pilot. The pilot commenced in the Summer of 2021, it is still active and expanding across the East of England Probation Region.

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Published 19 September 2024

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