Guidance

Consumer law: more powers for enforcers

Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.

• From: Department for Business and Trade and Department for Business, Energy & Industrial Strategy
• Published: 1 June 2015

Documents

Enhanced consumer measures: guidance for enforcers of consumer law

Ref: BIS/15/292

PDF, 582 KB, 30 pages

Details

Aimed at local authority Trading Standards Services and other public enforcers on how to use ‘enhanced consumer measures’. We introduced these increased range of enforcement actions through the Consumer Rights Act 2015. These measures will help enforcers achieve better redress for consumers who have experienced a breach of consumer law.

The Competition and Markets Authority (CMA) provide further guidance on the provisions for the enforcement of consumer protection legislation, under Part 8 of the Enterprise Act.

Published 1 June 2015