Guidance

Consumer protection - guidance on the CMA’s approach to use of its consumer powers: CMA7

How the CMA will work with its partners in the new regime to tackle market-wide consumer problems or improve consumers’ ability to make choices.

• From: Competition and Markets Authority
• Published: 12 March 2014

This publication was withdrawn on 17 August 2016

This guidance has been replaced by Consumer protection enforcement guidance: CMA58

Documents

Consumer protection: Guidance on the CMA’s approach to use of its consumer powers

Ref: CMA7

PDF, 313 KB, 62 pages

Details

This guidance sets out the CMA’s approach to the use of its consumer powers and how it will work in partnership to address market-wide consumer problems.

The fines that could be imposed on summary conviction for certain criminal offences referred to in this document were, at that time, subject to specific caps of £5,000 or above. With effect from 12 March 2015, these caps have been removed and those specific offences are now punishable by a fine of any amount. For more information see the Ministry of Justice news story.

Published 12 March 2014