Research and analysis

Consumer regulation review 2019 to 2020

The report sets out the Regulator of Social Housing's approach to consumer regulation and includes case studies and lessons learned.

• From: Regulator of Social Housing
• Published: 22 September 2020

Applies to England

Documents

Consumer regulation review 2019-20

HTML

Consumer regulation review 2019-20

PDF, 503 KB, 39 pages

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Details

The Regulator of Social Housing’s consumer regulation review sets out its experience of the consumer regulation regime for social housing. The report explains how RSH has gone about implementing the legislation on consumer regulation.

The annual reviews and the consumer regulation process are available on the Consumer regulation review page.

Published 22 September 2020