Contract and Supplier Management
Roles in this pillar include contract management; from preparing for contract commencement, to defining transition plans as well as governance activities such as managing risk, change control and dispute management. They also span supplier relationship management at an operational level or at a strategic level across multiple contracts.
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Contract Management
This role consists of overseeing commercial governance and reporting, preparing for contract commencement, justifying and controlling contract changes and managing risks identified. It may also include defining transition plans for early contract termination, managing disputes and evaluating supplier’s performance against specific terms and conditions to ensure delivery of strategic outcomes and high contract performance. (For the next level of detail for the capabilities listed please consult the Contract Management Standards.
The professional levels for this Role Component are:
- Contract Management - Commercial Support (AO equivalent)
- Contract Management - Associate Commercial Practitioner (EO equivalent)
- Contract Management - Commercial Practitioner (HEO equivalent)
- Contract Management - Associate Commercial Lead (SEO equivalent)
- Contract Management - Commercial Lead (Grade 7 equivalent)
- Contract Management - Associate Commercial Specialist (Grade 6 equivalent)
- Contract Management - Commercial Specialist (SCS1 equivalent)
Contract Administration
This role typically provides support for contract management through the drafting of contract documents and variation orders, supporting governance and reporting processes and recording lessons learned through the contract management process.
The professional levels for this Role Component are:
- Contract Administrator - Commercial Support (AO equivalent)
- Contract Administrator - Associate Commercial Practitioner (EO equivalent)
- Contract Administrator - Commercial Practitioner (HEO equivalent)
Supplier Management
This role involves supplier relationship management (SRM) and management of suppliers at a strategic level across multiple contracts; specifically to engage collaboratively with strategic suppliers to improve delivery or to meet organisational objectives, increase mutual value beyond that contracted, ensure best ‘value for money’ and manage risk to ensure security of the supplier.
The professional levels for this Role Component are:
- Supplier Management - Commercial Support (AO equivalent)
- Supplier Management - Associate Commercial Practitioner (EO equivalent)
- Supplier Management - Commercial Practitioner (HEO equivalent)
- Supplier Management - Associate Commercial Lead (SEO equivalent)
- Supplier Management - Commercial Lead (Grade 7 equivalent)
- Supplier Management - Associate Commercial Specialist (Grade 6 equivalent)
- Supplier Management - Commercial Specialist (SCS1 equivalent)