FOI release

Contract schedules

Contract schedules for the provision of managed services and hosting for the Government Gateway (September 2006)

• From: Department for Work and Pensions
• Published: 10 September 2006

Documents

MSP Terms & Conditions

PDF, 393 KB, 54 pages

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Schedule 1: Definitions

PDF, 122 KB, 22 pages

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Schedule 2: Services

PDF, 248 KB, 38 pages

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Schedule 2: Services Annex A

PDF, 66.1 KB, 7 pages

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Schedule 3: Transition

PDF, 116 KB, 18 pages

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Schedule 4: KPIs, Service Levels and Service Credits

PDF, 128 KB, 16 pages

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Schedule 4: KPIs, Service Levels and Service Credits Annex A

PDF, 119 KB, 9 pages

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Schedule 4: KPIs, Service Levels and Service Credits Annex B

PDF, 65 KB, 8 pages

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Schedule 4: KPIs, Service Levels and Service Credits Annex C

PDF, 108 KB, 7 pages

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Schedule 5: Disaster Recovery

PDF, 35.8 KB, 4 pages

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Schedule 6: Continuous Improvement

PDF, 47 KB, 4 pages

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Schedule 7: Transformation

PDF, 72.7 KB, 10 pages

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Schedule 8: Asset Management

PDF, 39.4 KB, 5 pages

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Schedule 9: Benchmarking

PDF, 71.2 KB, 9 pages

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Schedule 9: Benchmarking Annex A

PDF, 52.5 KB, 2 pages

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Schedule 10: Acceptance

PDF, 66.4 KB, 10 pages

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Schedule 11: Security

PDF, 96.7 KB, 14 pages

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Schedule 12: Exit and Service Transfer Arrangements

PDF, 84.6 KB, 11 pages

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Schedule 13: Governance and Reporting

PDF, 171 KB, 13 pages

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Schedule 14: Parent Company Guarantee

PDF, 58.4 KB, 7 pages

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Schedule 15: Charges

PDF, 217 KB, 27 pages

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Schedule 16: Invoicing and Payment Procedures

PDF, 58.8 KB, 5 pages

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Schedule 18: Approved Subcontractors

PDF, 29.1 KB, 2 pages

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Schedule 19: Authority’s Responsibilities

PDF, 32.5 KB, 3 pages

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Schedule 20: Contractor’s Commercially Sensitive Information

PDF, 28.5 KB, 2 pages

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Schedule 21: Key Personnel

PDF, 449 KB, 15 pages

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Schedule 22: Development Services

PDF, 97.7 KB, 12 pages

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Schedule 23: Third Party Contracts

PDF, 28 KB, 2 pages

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Schedule 24: Change Control

PDF, 78.4 KB, 12 pages

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Schedule 25: Confidentiality

PDF, 79.6 KB, 11 pages

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Details

Contract schedules for the provision of managed services and hosting for the Government Gateway (September 2006). You can also view the Contract change notices.

We have redacted certain details in agreement with the Information Tribunal in decision EA/2010/0073.

There is no Schedule 17.

Published 10 September 2006