Guidance

Criminal Defence Direct Contract 2021

Draft contract documents for the Criminal Defence Direct Contract from 1 June 2021.

Applies to England and Wales

Documents

Details

These draft contract documents cover remote advice under the Criminal Defence Direct scheme from 1 June 2021.

The draft contract consists of the following elements:

  • contract for signature
  • standard terms
  • specification
  • further documents.

Contract for signature

The contract for signature is the document which gives effect to the contract as a whole. The sample contract for signature has been published for illustration purposes only as contents such as any special conditions vary between providers.

Standard terms

The standard terms govern the commercial relationship between Legal Aid Agency (LAA) and the provider.

Specification

The specification sets out the rules governing the provision of Criminal Defence Direct work.

Key performance indicators (KPIs)

The KPI annex sets out performance measures we expect providers to meet and explains the consequences of breaching these requirements.

IT requirements annex

The IT requirements annex sets out the IT systems and other related processes the provider must have in place.

Complaints annex

The complaints annex sets out the complaints process the provider must have in place.

Implementation plan annex

The implementation plan annex sets out the bespoke arrangements providers will follow to implementation the service by the service commencement date.

Reporting requirements annex

The reporting requirements annex sets out the information that providers must record and report to the LAA.

Resourcing Plan

The resourcing plan annex sets out the staffing arrangements providers have submitted to resource the CDD service.

Updates to this page

Published 10 November 2020

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