Guidance

Cuba: assistance companies

Updated 6 May 2021

Disclaimer

The Foreign, Commonwealth & Development Office (FCDO) provides lists of service providers for information only, to assist British nationals who may need support overseas. This list is not exhaustive, and is subject to change any time. None of the service providers are endorsed or recommended by the FCDO. You should research whether a service provider will be suitable. The FCDO does not accept any liability arising to any person for any loss or damage suffered through using these services providers or this information.

List of assistance companies in Cuba

Name of Cuban Assistance Company Email Telephone Address English speaking staff Main specialisation Public/Private facility Accreditation
ASISTUR asisten@asistur.cu (537) 8666 8920, 866 8527, 866 8339 , 8664499 (Switchboard) Fax: (537) 866 8087 Avenida del Prado y Calle Trocadero, Centro Habana, Habana Yes Represents foreign assistance and insurance companies in Cuba Public Yes

Feedback

If you decide to use any of the service providers on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give is helpful. You can send feedback by email to Feedback.Consular.Services@fcdo.gov.uk, including the country and name of the list in your email. Or contact us below:

British Embassy Havana

Calle 34 no. 702 esq 7ma. Miramar, Playa
Havana
La Habana
11300
Cuba

Telephone: +53 7 2142200 / +44 20 7008 5000

For help while visiting or living in Cuba, please call +53 7 2142200, selecting the option for British people. Your call will be answered 24 hours a day, 7 days a week.

If you prefer, you can also write to us using our contact form: http://www.gov.uk/contact-consulate-havana.

The Consular Section operates an appointment-only system. Appointment times can be accessed by following the steps for the service you require on our website or by calling +53 7 2142200.

For all other Embassy enquiries (not consular related), please email ukincuba@fcdo.gov.uk

Please note this email is only monitored during office hours and is not intended for immediate contact or cases involving British people seeking for support.

For emergency contact or cases involving British people, please use the telephone number or the webform, which are monitored 24/7